Facility Rockstars | Preparing to Succeed - Michael Rich - Facility Rockstars

Preparing to Succeed - Michael Rich - Facility Rockstars - Episode # 009

April 25, 2024 / 29:23/E9

In this episode, we're joined by Michael Rich, the Senior Manager overseeing Facilities & Lab Infrastructure at Cerevel Therapeutics. Michael offers profound insights into the pivotal role of communication within facility management, particularly within the intricate environments of labs where factors like sound and airflow are paramount. He charts his professional journey, moving from a technician to a senior managerial position, underlining the shift from hands-on duties to strategic leadership and engagement with diverse stakeholders. Michael and host Jay Culbert explore the nuances of overseeing crucial infrastructure in a neurological research environment, addressing aspects like inspections, audits, and the meticulous preparation and documentation essential for operational readiness. Furthermore, Michael shares personal anecdotes, including his transition from semi-professional football to facility management, fostering Huskies, and balancing a professional life with a big family. Stay tuned for valuable lessons on management, communication, and the importance of being prepared for any scenario.

Takeaways:

Prioritize communication as a central skill in facility management to ensure operations are seamless and teams are well-informed.
Utilize shared calendars and views for effective scheduling and coordination among different teams, especially in environments where work impacts multiple areas, like labs and animal facilities.
Embrace the use of project management tools, such as CMMS (Computerized Maintenance Management System), to streamline workload and reduce reliance on less formal systems.
Prepare for inspections and audits by creating comprehensive binders and conducting practice runs to ensure your team is always audit-ready.
Recognize the value of direct experience in your field when hiring. Seek candidates with specific environment experience for more effective integration into specialized settings.
Focus on building and sustaining a strong team culture. This can enhance retention, facilitate a sense of belonging, and ensure the team works well together.
Acknowledge and adapt to the varied communication preferences of your team and external partners. Whether it’s through email, face-to-face meetings, or phone calls, understanding and accommodating these preferences make communication more effective.

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